Catkin and Lillie Privacy Policy

Catkin and Lillie cares about and respects your privacy and is committed to protecting your personal information and using it in compliance with data privacy laws.

This policy describes what information may be collected from you, how this information is used, and the rights and choices available to you regarding such information. It does not apply to information collected by third parties that we do not own or control.

 

Information that may be collected and how it is used

This website may collect personal and non-personal information from you both from data entered manually by you and also automatically through your navigation and interaction on our website.

If you voluntarily provide information during interactions on our website such as leaving comments, contacting us via the contact form or directly by email, or by subscribing to our email list (this may include your name, email address and any comments or messages that you leave) we use this information to provide services and customer support to you.

The website host, Wix, may also collect information automatically that we do not have access to, including information about your internet connection, the equipment you use to access our website and how you use our website. This information is stored on Wix.com databases in accordance with the Wix privacy policy.

We use automatic data collection technology provided by Google Analytics to collect information about you and how you interact with our website. This helps us to improve your experience on our website. This information is anonymised and available for us to view only in aggregate.

We use MailerLite as our email service provider and they may track information on emails from us that you open and the links you click within these emails. They store this information in accordance with their own privacy policy. We use this information to provide the most relevant content for you and improve your experience with the emails we send.

 

Cookies: these are small pieces of data that are stored on your computer hard drive and are used to track the settings you have selected and the action you have taken. Wix uses cookies to help provide a great experience for you, to monitor and analyse the performance, operation and effectiveness of the Wix platform and to ensure the Wix platform is secure and safe to use.

You can refuse to accept browser cookies within the settings on your browser. If you do this it may affect the features that you can use on our website.

If you would like to find out more about cookies, go to https://www.allaboutcookies.org/

 

How we protect your information

It is important to us that your data be kept secure and we do our best to protect your sensitive personal information. We only use any information collected to better serve you by creating content and products that you love.

The information collected is only shared with third party services when necessary to perform functions and provide services for you such as MailerLite as detailed above.

We will never sell your information and will never knowingly share your information unless legally required to do so or to provide a product, information or service that you have requested.

 

Any information we collect will be kept only for as long as is necessary to provide you with any services. Any information you leave in a comment and the metadata associated with this are retained indefinitely so that Wix can recognise and approve any follow-up comments automatically. If you subscribe to our email list we retain any data you provide (usually your name, email address and location) for as long as you are subscribed to that list, but once you unsubscribe, your data is deleted.

 

Your Rights


If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases, as detailed below:


- Access; you may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.


- Change, restrict, delete; you may also have rights to change, restrict our use of, or delete your personal information. Other than exceptional circumstances (for example, where we are required to store data for legal reasons) we will generally delete your personal information upon request.


- Object; you can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.


- Complain; if you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
 

Updates

We may update this policy from time to time by updating the version on this page. You should check this page occasionally to identify any updates. The last update to this policy was 8th December 2019.

 

Contact Information

This website is owned and operated by Catkin and Lillie and I, Katharine Waskett, am the data controller. Our mailing address is 138 Arrowsmith Drive, Stonehouse, Gloucestershire, GL10 2QR, United Kingdom.

If you have questions or concerns regarding this privacy policy, or to request access or changes to your data, please contact me at kat@catkinandlillie.com.